We collaborate closely with your team to create custom solutions that meet all your needs. Our diverse, skilled insurance specialists will build a policy management infrastructure and operations services designed for your success.
With years of experience, we have deep industry connections. This allows us to quickly scale up with top talent, ensuring we meet the growing demands of your business.
Stay informed every step of the way. We provide regular updates and hold monthly meetings, ensuring you always know the progress we're making together.
Our Regulatory Reporting team is here to ensure that all your reporting needs, including Reinsurance Bordereaux Reporting and State Required Reports, are managed with accuracy and compliance. We understand the importance of staying up-to-date with regulations, and we are committed to delivering timely and detailed reports that meet all industry and state requirements. Our team works diligently to provide clear, reliable data, so you can FOCUS on your core business with confidence. If you need any assistance or clarification, we’re always here to support you. Thank you for trusting us with these critical responsibilities!
Our people are the “secret sauce” behind our exceptional service. We aim to be the partner you hold as the gold standard, delivering not just service, but a personalized, empathetic experience. we ensure seamless communication and quick scalability, giving your business the flexibility to grow without the hassle of international time zones.
At FOCUS we don’t just train Underwriters and Customer Service Representatives—we equip them to be your trusted partners in efficiency. From policy changes and reinstatements to cancellations and inspections, our team is prepared to handle all task-based processing with precision.
Our core platform is designed to handle both commercial and personal lines, providing flexibility and differentiation that fits your specific needs. The adaptability of our system not only streamlines operations but also allows your business to scale quickly without sacrificing performance or service quality.
Outsourcing claims management to FOCUS gives you access to a team with over 100 years of combined experience and multi-state licensure, ensuring expert handling of all claims processes. Our use of industry-standard software for estimates, searches, and weather incident reports ensures precision, speeding up claim resolution and keeping your clients satisfied.
Our use of premium collections, policy adjustments, reconciliations, and secure ACH commission payments with ease. This comprehensive support helps you maintain financial accuracy and efficiency, reducing administrative burden and giving you more time to FOCUS on growing your business. With FOCU, you can be confident that your financial processes are in expert hands, driving operational savings and security.
FOCUS’s Agency Services team handles every detail of your agency administration, from contracting and product authorizations to license verifications and book transfers. Our FOCUS on precision and efficiency ensures that all relationships are properly managed, allowing your agency to stay compliant and agile.
Our Print, Mail, Imaging, and Check Processing team is trained to manage your unique business needs. From mail intake and secure check processing to document indexing, we streamline every step. By identifying automation opportunities, we help you reduce manual labor and improve turnaround times, all while ensuring accuracy.
Our regulatory reporting services take the burden off your shoulders by managing reinsurance bordereaux reporting and filing state-required reports with complete accuracy. Our team’s expertise ensures that you remain compliant with all regulations, reducing risk and saving time.
