Blogs

Why Elastic Staffing is Becoming A Strategic Lever for Residual Markets, and How to Stay Ahead of the Surge

Your Team is at Capacity. A Cat Event Just Doubled Your Volume. Or, a major wildfire suddenly engulfs acres of

FOCUS and Martin & Company Team Up to Fill the Compliance Gap Hiding in Every Surplus Lines Program

Two Obligations, Zero Coordination Every program generates two distinct compliance workstreams that almost never sit in the same operational team.

FOCUS insurance operations growth trend

FOCUS Appoints Tony Haverty as SVP of Operations

FOCUS Hires Carrier-Side Operations Leader to Build the Next Generation of Insurance Service Delivery New SVP of Operations brings nearly

Why Adding, Not Reducing, Headcount Can Fuel Growth in The AI Era

By Peter Crowe February 2026 For years now, the insurance industry has been told a simple story: Artificial intelligence (AI)

Navigating Seasonal Spikes in Insurance: Lessons From the 2025 LA Wildfires

By Peter Crowe and Nick Lamparelli January 2026 Executive Summary Referencing the dual challenges that California’s insurer of last resort

Adapting Insurance Talent Models for a More Volatile, Tech-Driven Market

By Peter Crowe and Nick Lamparelli December 2025 Insurance carriers are operating in a period of structural volatility. Catastrophe events