Meet the
Policy Makers.
Full-length conversations with the carrier executives, MGA leaders, regulators, and operators shaping how insurance runs. Recorded live in the Policy Makers Studio and virtually, and hosted by Pete Crowe, President of FOCUS.
Watch the series
Why one year of capacity is too short
Five-year capacity commitments for specialty MGAs, why one year is too short to judge a new program, and how to decide what to build and what to buy now that AI tools can prototype in days.
Watch the episode →More conversations from the Studio
- Michael Topol Co-Founder and Co-CEO, MGT Insurance
- Karlyn Carnahan Executive Partner and Head of North America Insurance, Celent
- Kevin Stein CEO and Co-Founder, Delos Insurance Solutions
- Richard Badoux CEO, Greenwood General Insurance Agency
- Meredith Barnes-Cook Senior Principal, Insurance, Datos Insights
- Andrée Bourgon Co-Founder, COO and Head of Finance, Ascendex Underwriters
- Elena Herrick VP, Product and Underwriting, Insurtech Programs, Munich Re Specialty North America
- Chris Luiz CEO, Scout InsurTech
- Risha Mahadeo-Brown Vice President, Digital Partners, Arch Insurance Group
- Nick Lamparelli Managing Partner, Insurance Nerds
Each episode comes with the full interview, chapters, and the conversation in print.
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Everyone is talking about AI taking jobs. What jobs do you see AI creating in insurance operations in the next year?
Pete Crowe closes every conversation with the same question, so the series builds a record of how insurance leaders see AI changing the work.
Read the leaders in their own words
The first issue brings together regulators, carrier executives, and operators from across P&C on what is changing in insurance operations. The new Studio Edition adds an in-depth feature from each Meet the Policy Makers episode, starting with TJ Olonilua of Accelerant.
- Regulators on AI, accountability, and the rules ahead
- Carrier executives on growth, service, and resilience
- Operators on what it takes to scale
- Studio Edition features from the conversations in this series
An operating guide for a softening market
When pricing softens and volume gets tempting, operational drift is what erodes results. Pete Crowe's guide lays out five shifts and a 90-day plan to keep underwriting discipline, submission quality, and carrier confidence intact, with perspectives from MGA and MGU founders, investors, and industry leaders who have worked through soft markets from every angle.
- Joe Zuk Altamont Capital Partners
- Julie Richt Lucid Insurance
- David Gritz InsurTechNY & MGA Lab
- Dan Grayzel Ascendex MGU
- Carol Williams Strategic Decision Solutions
- Nick Lamparelli Insurance Nerds
The operation behind your program, at every stage
FOCUS is the operations partner for MGAs and carriers, with U.S.-based, licensed insurance professionals, AI built into the work, and 30+ carrier, MGA, and service center launches behind it.
The operational foundation for a new MGA, carrier, or program that needs to run with excellence on day one, stood up in 30 to 60 days.
Explore Launch →For established operations entering new states or lines, or absorbing 2 to 3 times the volume, while strengthening the service experience.
Explore Grow →Enterprise-grade operations, fully managed: a strategic operating partner with shared KPIs and executive-level reporting.
Explore Scale →