The operating model is the bet.
Carrier, MGA and capital leaders go on the record with Pete Crowe about how they run the work.
Get the Studio Edition
New features are added every Tuesday. Get the latest edition now, and we’ll email you each update.
Complimentary.
Features and episodes
Every feature in the Studio Edition is also a full episode of The Policy Makers. Watch on teamfocusins.com or YouTube, or listen on Apple Podcasts and Spotify.
Give the program time
“One year is really a little too short to make those calls.”
Build the carrier first
“You can’t ask them for what the answer is, but you can ask them what their problem is and figure out how to solve it.”
New features every Tuesday
- Oct 27EP 03Kevin SteinDelos Insurance Solutions
- Nov 3EP 04Andrée BourgonAscendex Underwriters
- Nov 10EP 05Elena HerrickMunich Re Specialty
- Nov 17EP 06Richard BadouxGreenwood General
- Dec 1EP 07Bernie MarguliesAmerican Compute
- Dec 8EP 08Chris LuizScout InsurTech
- Dec 15EP 09Risha Mahadeo-BrownArch Insurance Group
- Jan 5EP 10Karlyn CarnahanCelent
- Jan 12EP 11Nick LamparelliInsurance Nerds and LIRG
- Jan 19EP 12Meredith Barnes-CookDatos Insights
No new releases the weeks of Thanksgiving and the year-end holidays. Release dates may shift.
The leaders in these pages gave us the same message from different vantage points, and they gave it generously: on the record, in their own words. Operations is the work that executes what every other discipline decides, and these are the people running it.
Want Volume I as well?
The first edition of the 2026 Policy Makers Annual Report: the inaugural class of state regulators, carrier executives and MGA founders, with the data behind each chapter on the market, regulation, AI, claims, delegated authority, and talent.
Get Volume I
Complete the form to download the first edition. You’ll also get the latest Studio Edition.
Complimentary.
Frequently asked questions
What is The 2026 Policy Makers Annual Report?
An annual report on insurance operations, published by FOCUS and built from feature interviews with the people running them: state insurance regulators, carrier executives, and MGU founders. It covers the state of the market, the regulatory voice, AI and the operations gap, the carrier voice, claims, talent, and the outlook through 2030.
What is the Studio Edition?
Volume II of the 2026 report, titled The Operating Model Is the Bet. It is built from conversations hosted by Pete Crowe, recorded in the Policy Makers Studio, and organized around four questions: what capital backs, what you build, how you write the risk others won’t, and who does the work now. New features are added every Tuesday, on the day each leader’s episode of The Policy Makers is released.
Who is featured in the report?
Michel Léonard of the Insurance Information Institute, Kate Harris and Jason Lapham of the Colorado Division of Insurance, Mike Yaworsky of the Florida Office of Insurance Regulation, Andy Case of the Mississippi Insurance Department, Andrée Bourgon of Ascendex Underwriters, Toni Logan of American Integrity Insurance, and Art Meadows of East Tennessee Mutual feature in Volume I. Volume II, the Studio Edition, features, in release order, TJ Olonilua of Accelerant, Michael Topol of MGT Insurance, Kevin Stein of Delos Insurance Solutions, Andrée Bourgon of Ascendex Underwriters, Elena Herrick of Munich Re Specialty North America, Richard Badoux of Greenwood General, Bernie Margulies of American Compute, Chris Luiz of Scout InsurTech, Risha Mahadeo-Brown of Arch Insurance Group, Karlyn Carnahan of Celent, Nick Lamparelli of Insurance Nerds, and Meredith Barnes-Cook of Datos Insights. The series is hosted by Pete Crowe, President of FOCUS.
How do I get the report?
It is complimentary. Complete the form on this page and the latest Studio Edition is sent to your email. You’ll then get an email each Tuesday new features are added. Volume I, the first edition, is available at the bottom of this page.
When are new episodes released?
Every Tuesday through January 19, with breaks the weeks of Thanksgiving and the year-end holidays. Each episode is released on teamfocusins.com, YouTube, Apple Podcasts and Spotify, and the leader’s feature is added to the Studio Edition the same day. Complete the form on this page to get an email each time.
How can I be featured?
Policy Makers features senior executives at insurance carriers and MGAs. Submit the form on this page, and the email that delivers the report includes a link to schedule a 30-minute interview with Pete Crowe. Questions are provided in advance.
Who publishes it?
FOCUS, an insurance operations partner serving property and casualty carriers, MGAs, and MGUs. Policy Makers is its annual media series on insurance operations.